Customer Service on the Element Vape
Element Vape is probably the higher priced vapor products reviewed. But its high premium flavors and consistent vapor production make it well worth it. Some consumers have found they can not get enough vapor out of their unit, while some love Vape the taste.
What’s unique about Element Vape? I will be frank and simple with you, I really do not know. That’s okay though, as the company does a great job describing it on the website. I’ll provide you with a few examples of what I mean.
At first glance, it may seem like Element Vape has had the “Age Verification” concept one step further, but it is just a new name for just one of these refillable batteries. I think it is kind of funny an industry leader in electronic nicotine delivery would go this far, as the older design of batteries had that technology to avoid tampering. I’m uncertain why they decided to change it out now. At least at this point you know if your juice or liquid is too old.
The second thing I noticed about the website is that we now have a ton of various ways for you to get touching the company. For example, you can get all of their contact information, including their hours of operation, and most importantly, they outline all their different products. Again, I’m not sure why they might do this, other than to provide convenience to the customer. The one thing I could see will be that perhaps the customer service representatives do not communicate aswell with their customers as they should. However, that’s only my opinion, and I’d encourage other consumers to provide them a try, since they have a good reputation.
The final thing that I’d like to point out on this page is their signature confirmation link. Invest the a look at underneath of every page of the website, you will see a signature confirmation link. That is used to confirm that you actually ordered their product, and to make sure that you certainly are a legitimate customer. As strange as it may sound, I came across that the Element Vape didn’t use this feature. It really is as if they felt that people were too trusting to create a purchase without some type of confirmation from their company.
I’m sure there are multiple reasons that the Element Vape might not be able to ship to you, and we are unable to find out what they’re. It appears to me they only sell to locations within the United States, which would include states such as Washington, Wisconsin, Minnesota, and Oregon. If they are unable to ship to you, it is probably because you live in one of these states, and they do not ship to other places.
So far as customer service goes, they’re as bad as they can possibly get. Even with sending them a money order, they still send us two short non-refundable checks. This really irks me, because when we have sent them money, they have sent us three checks for an already established order of theirs. Personally i think like they are trying to trick us into purchasing more of these products, and we have been not going to take action. If they truly wished to give us free shipping, they would start shipping to the continental US, since we are a customer that buys lots of their juices.
If you would like to receive free shipping, then I would recommend that you go surfing and search the internet for the new vaporizer. I would opt for the Element Vape, as their prices will be the lowest on the market. If you need to see where they are shipping, just head to Google and type in the words “element vape” inside the quotes. You’ll then be shown a page with a lot of different links to go through. Just make sure that all your links are within the United States, because if you make an effort to send them to your country, you will not receive the product. There are a great number of great juices out there, however they need to ship to a particular part of the country, which means you should know where to find them.